Terms of Service
Welcome to OVIA SUPERFOODS. This website is operated by OVIA LLC. Throughout the site, the terms “we,” “us,” and “our” refer to OVIA SUPERFOODS and OVIA LLC.
By visiting our website, browsing our products, placing an order, or interacting with our services, you agree to the following Terms of Service. Please read these terms carefully before using our website.
General Use of Our Website
You may use this website for lawful personal shopping, product information, and brand-related purposes only.
You agree not to misuse the website, interfere with its operation, attempt unauthorized access, copy protected content, or use the website in a way that may harm OVIA SUPERFOODS, our customers, or our business.
Product Information
We work hard to present our products, ingredients, directions, images, descriptions, pricing, and availability as accurately as possible.
However, we do not guarantee that all information on the website will always be completely error-free, current, or complete. We reserve the right to correct errors, update information, change product details, or modify availability at any time without prior notice.
Wellness Information
OVIA products are designed to support daily wellness routines. Information on this website is provided for general wellness and informational purposes only.
Nothing on this website is intended to diagnose, treat, cure, or prevent any disease. The information provided is not medical advice and should not replace advice from a qualified healthcare professional.
If you are pregnant, nursing, taking medication, have a medical condition, or have questions about whether a product is right for you, please consult a qualified healthcare professional before use.
Purchases and Orders
When you place an order through our website, you agree to provide accurate, current, and complete billing, shipping, and contact information.
We reserve the right to refuse, cancel, limit, or modify any order for reasons including, but not limited to:
- Suspected fraud or unauthorized activity
- Incorrect pricing or product information
- Inventory limitations
- Incorrect or incomplete customer information
- Orders placed in violation of these Terms of Service
- Orders from unauthorized resellers or suspicious purchasing activity
If we cancel or modify an order after payment has been processed, we will review the order and take appropriate steps according to the situation.
Pricing and Availability
Prices and product availability may change at any time without notice.
Promotions, discounts, bundles, and offers may be limited in time, quantity, region, or eligibility. We reserve the right to change, pause, or end any offer at any time.
Shipping
Shipping times, rates, and delivery estimates are provided at checkout or in our Shipping Policy. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, incorrect addresses, or other circumstances outside of our control.
For more details, please review our Shipping Policy.
Returns and Refunds
Because OVIA products are food and wellness products, opened, used, or partially consumed products are not eligible for return or refund for hygiene, quality, and product safety reasons.
If your order arrives damaged, incorrect, or defective, please contact us within 14 days of delivery so our customer care team can review the issue.
For more details, please review our Refund Policy.
Account and Contact Information
You are responsible for keeping your account information, email address, shipping address, and other details accurate and up to date.
OVIA SUPERFOODS is not responsible for delays, failed delivery, or customer support issues caused by incorrect or outdated information provided by the customer.
Intellectual Property
All content on this website, including the OVIA name, logos, product names, product images, packaging designs, text, graphics, website layout, videos, and brand materials, is owned by or licensed to OVIA LLC.
You may not copy, reproduce, modify, distribute, imitate, or use our brand assets, product images, website content, or intellectual property without written permission from OVIA LLC.
Unauthorized Sellers and Imitation Products
OVIA can only guarantee products purchased through our official website or authorized retail channels.
We are not responsible for products purchased from unauthorized sellers, third-party resellers, imitation websites, or channels not approved by OVIA. Such products may not be eligible for support, replacement, refund, or authenticity verification.
Third-Party Links
Our website may include links to third-party websites, services, apps, or platforms. These links are provided for convenience only.
We are not responsible for the content, policies, security, or practices of third-party websites or services.
Limitation of Liability
To the fullest extent permitted by applicable law, OVIA SUPERFOODS and OVIA LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.
This does not limit any rights you may have under applicable consumer protection laws.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business, website, products, legal requirements, or operations.
The updated version will be posted on this page. Your continued use of our website after changes are posted means you accept the updated terms.
Contact Us
If you have questions about these Terms of Service, please contact us at:
info@oviasuperfoods.com